Shipping policy
Shipping Policy
Where We Ship
Lazy Esi’s currently ships within Canada, excluding Quebec. We do not offer international shipping at this time.
Processing Times
Orders are prepared and dispatched within 1–3 business days. Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Rates and Delivery
Shipping charges are calculated and displayed at checkout.
Standard tracked shipping generally arrives within 3–7 business days after dispatch. Express shipping generally arrives within 1–2 business days after dispatch. Delivery times are estimates and may be affected by carrier delays, weather or other circumstances outside our control.
Free standard shipping is available on Canadian orders of $75 CAD or more before taxes.
Tracking
When your order ships, you will receive a confirmation email containing tracking information. Please allow time for the carrier’s tracking system to update.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address. Please contact us immediately if you notice an error. We cannot guarantee that an address can be changed after an order has entered processing.
Delayed, Lost or Damaged Orders
If your order arrives damaged, or tracking indicates a delivery problem, contact us at pearl@lazyesis.com with your order number and photographs where applicable. We will review the situation and help determine the appropriate next step.
Lazy Esi’s is not responsible for delays caused by shipping carriers or for packages confirmed as delivered to the address provided at checkout. However, we will assist where reasonably possible.
Contact
Pearlbridge International, operating as Lazy Esi’s
48 Tuscana Blvd.
Concord, Ontario L4K 5J5
Canada
pearl@lazyesis.com
437-606-2365